Introduction

This Privacy Policy applies to the following services owned by NAG Limited Liability Company (hereinafter referred to as the "Company" or "we"):

The Privacy Policy defines the procedure for obtaining, using, storing and protecting personal data provided by users when using these services, and also explains how the Company ensures the confidentiality and security of such information.

NAG LLC takes your personal data very seriously and provides you with the opportunity to control it. We apply strict rules to manage all data. Before using the services of NAG LLC, you need to read this policy regarding how we may collect, use, store and transfer your personal data. If you have any questions about this policy, please contact us: ab@nag.ru .

The main provisions of this Privacy Policy:

If you need more detailed information, please read the relevant chapter.


I. What information do we collect

NAG LLC may collect personal data for the purpose of providing services in accordance with applicable law.

"Personal data" has the same meaning as "personal data" and includes any information related to an identified or identifiable natural person ("data subject"); an identifiable person is a person who can be identified directly or indirectly, in particular by an identification number or one or more several factors characteristic of his physical, physiological, mental, economic, cultural or social identity. Examples of personal data are your name, phone number, and email address.

We may ask you to provide the personal information necessary to provide you with the services of NAG LLC. If you do not provide your personal information, we will not be able to provide you with the services of NAG LLC.

In the next part, we want to tell you about the types of information that we may collect when you use the services of NAG LLC.

1. Personal Information:

1) When registering in mobile applications and web services, you may, in some cases, provide us with personal information, which includes user names, phone numbers, email addresses, authentication data, information about the IP address of the device and mobile phone, information about the MAC address of the device, cookies browser and mobile phone, log data and other personal information with your consent.

2) Mobile applications must be registered, but they do not collect personal data from mobile phones and are used only locally.

2. Non-personal data:

1)We may also collect other information that does not allow us to identify a specific person and is not personal data in accordance with applicable local laws. Such information includes, in particular, statistical data obtained when using the website, mobile applications, anonymous device information, daily events, events related to page visits, events related to the duration of page visits, events related to sessions, network monitoring data such as the duration of the request, the number of requests and incorrect requests, as well as events related to application failure. This information may be collected to improve the services provided to you by NAG LLC. When using NAG LLC products, logs can be collected that are used to optimize products. The type and amount of information collected depends on how you use the services of NAG LLC.

2)In order to open the door more conveniently to the OMNY key application, in some cases, it is necessary to request permission from you to determine the location. The OMNY Key application allows you to open the door while it is running in the background by scanning Bluetooth technology with low power consumption, which does not require opening the application.

II. Why do we collect information

1. To support, improve and develop our products and customer support.

2. The data is used for authentication, customer service, security, archiving and backup in order to protect the services provided to you by NAG LLC.

3. For internal purposes such as data analysis, research and development of statistical information related to your use of websites and mobile applications, to improve the quality of services NAG LLC.

4. Providing more flexible services.

5. Performing software verification and updating.

6. Providing users with specific services that may require the transfer of information.

7. Other circumstances that do not violate mandatory laws and regulations.

8. Storing and processing your data for conducting our business activities (for example, for collecting business statistics) or for fulfilling legal obligations.

9. For other purposes with your consent.

III. Your privacy rights

When using the services of NAG LLC, you have the following rights.

1. Consent or refusal of consent

You can revoke your consent at any time.

IV. Saving your information

We may store the data that we can collect for different periods of time, depending on what kind of data it is and how we can use it. We will describe the reasons why we can store different types of data for different periods of time.

1. We set different retention periods for different types of data, depending on the purpose of their collection, for example, to record the opening of a door. After the specified time period, the data will be automatically deleted.

2. The information may be stored until your account is deleted, if it was necessary to create it, to use the services, or the mobile application is deleted from the device.

3. Information stored for a long time is used for limited purposes.

Sometimes business and legal requirements require us to store certain information for a long time for specific purposes. The reasons why we may store some data for a longer period of time in accordance with legal or regulatory requirements.

V. Cookies and similar technologies

Cookies are small files containing strings of characters that are sent to your computer when you visit a website. When you visit a website again, cookies allow it to recognize your browser. Cookies can also store user settings and other information. You can configure your browser so that it rejects all cookies or warns you when they are sent. However, without cookies, some functions or services of the website may not work correctly.

Cookies and similar technologies are widely used on the Internet. When you use the website or mobile applications, we may use these technologies to send cookies or anonymous identifiers to your device to collect and store information about how you access and use the website or mobile applications. We consider information collected through cookies and other technologies to be non-personal, except in cases where, according to local law, Internet Protocol (IP) addresses or similar identification marks are considered personal data. We use cookies and similar technologies for the following services of NAG LLC:

1. To ensure the safe and efficient operation of NAG LLC

We may set cookies for authentication or security purposes, as well as anonymous identifiers that help us confirm that you are logged in in a secure way, or prevent illegal activities such as fraud. These technologies will also help us improve service efficiency, as well as the speed of login and response.

2. To make it easier for you to access

Using such technologies will help you avoid having to repeatedly enter personal information and search queries using methods such as one-click login and search history.

3. For the log file

Like most websites and services, we may collect certain information and store it in log files. Such information may include Internet Protocol (IP) addresses, browser types, Internet service providers (ISPs), landing/exit pages, operating systems, date/time stamps, and/or click flow data. We do not associate the automatically collected log data with other information that we may collect.

4. For mobile analysis

In web and mobile applications, we use mobile analytics software to better understand how our mobile software works on your phone. This software can record information such as the frequency of application usage, events occurring in the application, cumulative usage, performance data, and data about where the application crashed. We do not associate the information stored in the analytics software with any personal data that you provide in web and mobile applications.

VI. Protection of your personal information

All NAG LLC services have built-in security features. We develop a strict information management policy, employ a professional technical team, and take a number of reasonable precautions to protect your personal data from unauthorized viewing, disclosure, misuse, alteration, destruction, and loss, including:

1. Encryption technology is used to ensure the confidentiality of your data during transmission.

2. Multiple security features are used to protect the account.

3. We are reviewing our methods of collecting, storing and processing information, including physical security measures, to prevent unauthorized access to our systems.

VII. Sharing your information

As a rule, we do not transfer personal data to any organizations or individuals other than NAG LLC without your consent. However, if it is necessary to collect your personal data in accordance with the mandatory requirements of local legislation, we may collect and use the relevant personal data without your permission. We do not sell personal data to third parties.

VIII. Children's personal lives

NAG LLC does not assume that any NAG LLC services will be accessed or used by children under the minimum age set in the relevant jurisdiction, and such use is prohibited. The services of NAG LLC are designed and intended for adults. By using the services of NAG LLC, you confirm that you have reached or exceeded the minimum age set in the relevant jurisdiction, and you understand that in order to create an account and purchase goods or services advertised through NAG LLC, you must be at least the specified age. If we become aware that an account is linked to a registered user who has not reached the minimum age set in the relevant jurisdiction, we will immediately delete the information associated with this account. If you are a parent or guardian of a child who has not reached the minimum age set in the relevant jurisdiction and you believe that he or she has provided us with personal information, please contact us by email. ab@nag.ru . A parent or guardian of a child who has not reached the minimum age established in the relevant jurisdiction may review and request the deletion of such child's personal information, as well as prohibit its use.

IX. Changes to this Privacy Policy

We may make changes and updates to this privacy policy from time to time. We will post privacy policy updates on the website, in mobile applications via notifications and other ways. You can log into the OMNY Key application (go to the "Settings — About the application" section) to view the latest version of the privacy policy.

X. Contact us

If you have any other questions or requirements regarding our use of your personal data, or if you need additional information, you can contact us at ab@nag.ru . Please provide your name (or nickname), preferred method of communication, details of your request or comment, as well as links to relevant websites if necessary.